Frequently Asked Questions
Find clear answers about our custom wood decor, ordering steps, and product care to help you shop confidently at Blue Ridge Home Accents.
Shipping
What is considered a Custom Order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.What is considered a Personalization?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Can I discuss my design prior to placing an order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
Custom Orders
What is considered a Custom Order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.What is considered a Personalization?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Can I discuss my design prior to placing an order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
Return Policy & Warranty
What is considered a Custom Order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.What is considered a Personalization?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Can I discuss my design prior to placing an order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
What types of wood products do you offer?
We specialize in handcrafted cutting boards, slate coasters, and door hangers, all made from quality wood and finished with custom laser engraving to add a personal touch.How do I place a custom order?
Select your preferred product, choose your design or provide your own artwork, then submit your order through our website. We’ll confirm details and start crafting your piece.What is the typical turnaround time for orders?
Most custom orders are completed within 7 to 10 business days. We’ll notify you if your order requires additional time due to complexity or volume.How should I care for my wooden products?
To maintain quality, hand wash your items with mild soap and water, avoid soaking, and periodically apply food-safe mineral oil to preserve the wood’s finish.Can I request a specific size or design?
Yes, we welcome custom size requests and unique designs. Contact us with your specifications, and we’ll work with you to create a personalized product.
Not as Frequently Asked Questions
If you have a question we have not thought of, find clear answers about our handcrafted goods, ordering process, and more. Reach out anytime using our contact form below.
